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Sunday, March 31, 2019

patient health care professional communication

unhurried health bearing skipper conversation prove any three factors which must be considered by a HCP to understand better health well organism of individual support individuals in retention healthy.This assignment will discuss how health complaint victors piece of tail alleviate progress forbearing of finagle improve service substance abuser fundamental interaction by running(a) in force(p)ly within interprofessional teams demonstrating an understanding in patient behaviour and patient health grapple professional communication, values that merchant ship support patients health and well being.In improving service user interaction particular attention is advised to be paid to automobile trunk language, the non communicative communication in the midst of patient and health bearing professional (Martin Friedman 2005 MacDonald, 2004 Dillon, 2007). Dickson et al (1989) concurs that health care professionals would benefit from the use of onusive communication in the context of interviewing patients. Some successions body language portrayed by a patient whitethorn conflict with verbal messages this would indicate they may be trying to facade something (Martin Friedman, 2005).The health care professional should make regular but not intrusive eye contact to manoeuvre interest, a lack of eye contact idler signal a lack of concern, embarrassment or submissiveness which could dissuade the patient from confiding (Myerscough Ford, 1996 MacDonald, 2004). grounds stinker be conveyed with a relaxed body posture and appropriate nervus facialis emitions (Dickson et al, 1989). Sitting a suitable distance from the patient to allow butt against to the patient if this is supportive, may sanction the patient to be more relaxed and fan bulge out (Myerscough Ford, 1996).A simple gesture such as a milkshake at the beginning of a meeting skunk reassure the patient and have a positive effect on the relationship (Myerscough Ford, 1996 Dickson et al, 1989). The health care professional should maintain enough distance to the patient to reverse interference into apiece others personal space whilst at the same time acquiring enough space to allow confidentiality (Workman Bennett, 2003 Dillon, 2007). There may be times when it is necessary to move c stick outr to the patient, if a patient is toughened of hearing, unable to move or for treatment (Myerscough Ford, 1996 Williams, 1997).To efficiently increase learn skills and improve communication health care professionals could receive and interpret cultivation from patients (Dickson et al, 1989). Patients should be encouraged to have independence by make decisions some their treatment with guidance (Public Guardian, 2009). Clarifying questions can help to receive flat answers, asking too many questions at once may daunt the patient and they tend to only answer the last question asked (Minardi Riley, 1997). Paraphrasing and summarising is an effective way to make cle ar what is being discussed (Minardi Riley, 1997). Throughout any news with the patient the health care professional should respect their confidentiality (Servellen, 2008).Social background signal should make no difference as to how a patient is dealt with, each person deserves the time, commitment and treatment needed (Townsend et al, 1992). We live in a society with different cultures, genders and class judgments can hinder relations between patient and health care professionals (Thompson, 2002 Dickson et al, 1989). Patients can often feel they lose individuality and feel their condition is treated and not them as a human being (Taylor, 1997).People with disabilities often feel isolated and frustrated, disquietude rejection and feel self conscious. Some people are either innate(p) with disabilities or have developed them through disease or accident. If a patient has an issue with a problem they have it is important to set back alienating them by ignoring their feelings (Myersc ough Ford, 1996). Patients should feel they have enough time to cast any issues they have without feeling uncomfortable, analysed or criticised by the health care worker, who should remain impartial (Myerscough Ford, 1996). Health care professionals should not make assumptions or so patients who may have some form of mental dis qualification as this can reflect in the patients on self-esteem ( design Nurse, 2003b).Showing empathy, not sympathy towards patients is important (Minardi Riley, 1997). Burnard (1992) advises it is wrong to make assumptions astir(predicate) someone on the dot because of the way they dress, their lifestyle or attitude, as these can sometimes be interpreted poorly, health care professionals should reflect about how they came to those ideas and question what that says about them.All health care professionals would benefit from working as a team of interprofessionals to improve patients health care (Burnard, 1992). With numerous occupations in the health care profession it is remarkable how each individual has their own musing and diagnosis of the patient (Soothill et al, 1995). It is important to understand the roles of other health care professions and the responsibilities they face in order to work as a thriving team (Thompson, 2002).Servellen (2008) explains coordination and quality of care are paramount and failure in provision can have an unconstructive effect on patients contentment, leash to lack of trust and reluctance to be treated. The use of written proportionateness to avoid confusing messages can help improve overall care of patients (Mackay, 1993). Mistakes, such as wrong medication, treatment or food can have unnecessary effects on the patient (Mackay, 1993). Portraying self-awareness increases authorization in the patient and their family, combined with regularity in communication this provides increase trust from the patient (Servellen, 2008). There should be a balance of mildness and assertiveness (Thompson , 2002).Continuous professional development adds new challenges, it shows the willingness to learn and augment knowledge that keeps motif within the health care professionals job (Thompson, 2002). Evaluating pursuit within the health care profession allows lessons to be learned from a professional and personal level, whilst evaluating practice enables assessment this is intimately practice that identifies strengths and potential weaknesses that can be addressed to improve service user interaction, inter-professional working and health behaviour (Thompson, 2002).Reflective practice is a way of making sense of doubt. Learning to deal with situations, sometimes stressful, can be a constructive experience for the health care professional. Situations sometimes need to be hectic in order to learn under pressure. Without learning thither is unforesightful improvement in the skills of the health care professional. Choices are make by health care professionals every minute of their work ing solar day (Ghaye Lillyman, 2000).To deal with health behaviour a health care professional can be the voice of the patient enabling them to express their beliefs, emotions, hopes and worries to regain a way of dealing with their feelings, everyone has a voice and they may express their voice in different ways (Ghaye Lillyman, 2000). Values make a person who they are, why they do what they do and why (Ghaye Lillyman, 2000).It is not eer an easy task to encourage a patient to change their views. A person may smoke because they believe it relieves stress regardless of the effect on their health (Townsend et al, 1992). All smoking accomplishes is to help a person forget about the stress they have for a short utmost of time, it then becomes a cycle that is tough to break (Townsend et al, 1992). Finding out why a person smokes and why they enjoy smoking can be of help in understanding any underlying problems the patient may have (Practice Nurse, 2003a). A situation where a perso n is inviolate willed in the wrong manner can make the health care professionals responsibility difficult (Lewis et al, 1993).It is important to keep to realistic goals for patients to aid with their motivation and confidence, in comparison, a patients improvement can be deterred by phantasmagoric goals being set (Thompson, 2002). Significance should be placed to avoid verbalise in medical terms to a patient this could confuse them unnecessarily and cause difficulty in communication (Thompson, 2002 MacDonald, 2004). A full business relationship is needed to reassure the patient and clarify information to avoid fretfulness (Dickson et al, 1989).People in general have different ideas on improving their health. A health care professional can help to encourage a healthier lifestyle and reduce sickness by fling advice and assessing action taken by the patient (Lewis et al, 1993). Helping patients to refrain from suppressing their feelings can avert physiological difficulties as when someone is tense, they can develop postural problems (Burnard, 1992).Physical stress symptoms may lead to a lack of rest, tiredness, little or no appetite and digestion disturbance, psychological stress affects the mind of patients and can lead to apprehension enthusiasm (Dillon, 2007 Practice Nurse, 2003a). Increased levels of stress in a patient of Ill health can reduce their ability to cope with everyday life lacking in enthusiasm (Dillon, 2007 Practice Nurse, 2003a). Burnard (1992) confers how it is important as health care professionals to recognise this, although this is not continuously easy to spot. As we gain knowledge we better understand thither is a connection linking body posture, the muscles, joints and the mind, a relaxed mind would encourage a relaxed body.This essay has argued that patient care and well being can be improved through the implementation of pricey all round verbal and nonverbal communication without prejudice or discrimination (MacDonald, 1997 Dillo n, 2007). Sometimes patients only if need to be asked how their poor health affects them and the quality of their life (Baker, 2000). lovely with other people enables interaction and understanding in communicating with people. handsome communication and information given to patients is essential to patient care, organisation, well being and recovery (Taylor, 1997 Dickson et al, 1989 Martin Friedman, 2005). Health professionals play a significant part to ensuring good working practice and job satisfaction (Thompson, 2002).References(2003a) Smoking cessation. Practice Nurse, 26 7, 52-56.(2003b) What is Stigma, Practice Nurse, 26 10, 18-19.Baker, M. (2000) Modernising NHS, patient care (empowerment) the view from a case society, accessed 10th November 2009, 6.10pm, http//www.bmj.com/cgi/content/extract/320/7250/1660.Burnard, P. (1992) Effective communication skills for health professionals, Chapman Hall, London.Dickson, D.A., Hargie, O., Morrow, N.C. (1989) communion skills train ing for health professionals, Chapman Hall, London.Dillon, P.M. (2007) Nursing health assessment A lively thinking, case studies approach. 2nd Ed. F.A. Davies Company, Philadelphia.Ghaye, T., Lillyman, S. (2000) Reflection Principles and practise for health care professionals, Quay Books, Wiltshire.Lewis, L.V.W., Timby, B. K., Frawley, B. (1993) positive skills and concepts in patient care, 5th Ed, Chapman Hall, London.MacDonald, E. (Ed.) (2004) Difficult conversations in medicine, Oxford University Press, Oxford.Mackay, L. (1993) Conflicts in care medicine and nursing, Chapman Hall, London.Martin, L.R., Friedman, H.S. (2005) Nonverbal communicatings and Health Care, In Riggio, R.E., Feldman, R.S. (Eds.) Applications of nonverbal communication, Lawrence Erlbaum Associates Inc., London. pp.3-16.Minardi, H.A., Riley, M.J. (1997) Communication in health care a skills based approach, Butterworth-Heinemann, Boston.Myerscough, P., Ford, M. (1996) Talking with patients, keys to good c ommunication, 3rd Ed, Oxford University Press Inc, Oxford.Office of the Public Guardian (2009) The code of Practice, accessed seventh November 2009, 5.18pm http//www.publicguardian.gov.uk/docs/mca-code-parctice-0509.pdfServellen, G.M.V. (2008) Communication skills for the health care professional concept, practice and evidence, 2nd Ed, Jones and bartlett pear Publishers, London.Soothill, K., Mackay, L., Webb, C. (Eds.) (1995) Interprofessional relations in health care, Edward Arnold, London.Taylor, S., Field, D. (Eds.) (1997) Sociology of health and health care, 2nd Ed, Blackwell cognition Ltd, Oxford.Thompson, N. (2002) People skills, 2nd Ed. Palgrave Macmillan, Basingstoke.Townsend, P., Whitehead, M., Davidson, N. (Eds.) (1992) Inequalities in health the black report the health divide, 2nd Ed. Penguin Books Ltd, London.Williams, D. (1997) Communication skills in practice A practical channelize for health professionals, Jessica Kingsley, London.Workman, B.A., Bennett, C.L. (2003 ) Key Nursing Skills, Whurr Publishers Ltd, London.

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